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Oct 27, 2021 - Uncategorized    No Comments

[Proof] AlphaVantage.co is a scam

On 18 July 2021, I subscribed to https://www.alphavantage.co. I thought they provided live stock data. They gave me an API key to get data from their server.

Within a day on 19 July, I was getting only historical data from their API. This was not what I wanted to pay for.

I contacted their support by email and requested to unsubscribe me and issue a refund.

Hi,

Recently, I have paid for your API.

Today is 19 JUL 2021 but your API is showing the data of 16 JUL 2021.
https://www.alphavantage.co/query?function=RSI&symbol=IBM&interval=5min&time_period=10&series_type=open&apikey=API-KEY
Why?

I find your API useless if I do not get realtime RSI, CCI, BBANDS, etc data.
If your API is not able to give data in realtime, how can I use it to trade in realtime?

I am confused.

Please explain.

On the same day, a person named Dan from their customer support, replied:

Hi Tanzil,

Thank you for reaching out!

For US securities, our data is refreshed after market close on a daily basis, as is indicated in our API documentation. Our forex and cryptocurrency data feeds are real-time.

If you are interested in realtime data for the US markets, we have partnered with Polygon.io, a leading provider of realtime market data streamed directly from the exchanges. Polygon counts Google, Robinhood, and Ripple as its customers, and is among the most affordable exchange-approved providers of realtime US market data. Specifically, you can get realtime daily and intraday time series through Polygon’s Aggregates API endpoint. Our Global Quote API also maps directly to Polygon’s Last Quote endpoint.

Alpha Vantage users will enjoy a lifetime 10% discount for their Polygon subscriptions. To unlock the discount, simply sign up for Polygon using your Alpha Vantage user email and enter the code ALPHAV on the subscription page.

On that very day, I sent the following reply:

Hi,

I have already used your code ALPHAV and purchased the API from Polygon.io.

I do not need your API in this circumstance as it is not realtime. So…
Can you please return the money (about $100 USD) I paid to your company?

Please check and let me know your feedback.

24 hours has not passed since my purchased and here is what Dan replied:

Hi Tanzil,

Per company policy, we typically do NOT issue refunds.

Thanks,
Dan

On that very day on 19 July 2021, I sent the following message to Dan:

This is total dishonesty.
I just subscribed yesterday mistakenly and quit today.
You can charge me for one day for maximum.
But if you take away all my money, this is nothing but a hijack.

Don’t hijack my money

So… What happened next? These criminals stopped communicating.

On 20 July 2021, I sent an email with this title: Unsubscribe me right now

Hi,

Recently, I mistakenly unsubscribed to your service.
Please unsubscribe me immediately from your service and delete my card information.
Then send me a confirmation email.

Again, the scammers did not care to reply.

On 21 July 2021, I sent another email with this title: Unsubscribe me

Hi,

Previously, I requested to unsubscribe me from your service and delete my card information.
But you are neither replying nor giving any update.

Give me an update.

They were silent.

On 22 July 2021, I sent another email with the title: Why don’t you unsubscribe?

Hey!!!

What’s your problem?

I have repeatedly requested you to unsubscribe me from your bullshit service and delete my card information.
But you are hiding and prefer not to reply.

First of all, you are selling useless information and now not cooperating to unsubscribe.
Why are you acting like criminals?

You have already crossed the limit.

UNSUBSCRIBE ME TODAY AND CONFIRM.

This time they were silent again.

On 30 July 2021, I sent another email with this title: I shall start dispute

Hi,

I have tried to contact you several times but you have suspiciously avoided any communication.

I have contacted my bank and they have advised me to start a dispute.

I am asking for the last time:

— I have abandoned your useless service within a day. Will you refund my money or not?
— I have requested to unsubscribe me completely and delete my card information. Have you unsubscribed me from your

monthly paid service and deleted my card information?
If I do not hear from you soon, a dispute will start as per the suggestion of my bank.

Guess what? They were silent again. The scammers were not afraid at all.

I wanted to contact my bank and wanted to start a dispute. On 05 October 2021, I sent this email to my bank:

Subject: Attn: Customer Resolution Team

Hi,

I wanted to see the live stock price of American stocks.
So, I subscribed to the API service of this company: https://www.alphavantage.co
I paid for monthly service.
I thought they provided live stock price data but within 24 hours I could find that they provided old data only.
I contacted them within a day. I asked for a refund and informed that I did not want to use their service as they did not provide live data.

These frauds did not issue any refund.
I requested to remove my debit card so that they do not charge my debit card.
These frauds are continuously charging my debit card every month even though I informed them within 24 hours that I did not want to use their service.
The most frustrating and dangerous thing is – they neither stop charging every month nor even care about replying.
They are so outrageous they do not care to reply to my emails let alone stopping monthly payments.

I warned them that I should start a dispute but these criminals were not afraid at all and continued charging my debit card ending 3755.

I use my card to pay for other services.
So, please do not stop online payment of my card.

I want two things from the Bank:

1. Return the money those frauds forcefully charged me
2. A guarantee that they would never charge my card again

I have attached all the screenshots.

Please help.

A person from my bank contacted within two days and I explained everything to that person. Then I requested him to charge back the money the scammers have taken from my card. The person from my bank said that it was a long process and they will let me know within three months.

I was in another country. My international roaming was turned on. So, the long communication/conversation with my bank was costly and it was around $100 USD.

On 15 October 2021 9:21 PM, I used a different email and sent another email with this title: Subscription query

Hi,

I have two questions:

(1) Can I subscribe for one month only?

(2) What is the way to unsubscribe when I do not need your services?

As I used a different email, the scammers could not recognize me. At 11:34 PM, the previously mentioned scammer Dan replied:

Hi Tanzil,

If you ever need help with your subscription you can simply write here and we are happy to help.

If you would like to sign up for one month of premium you can do that on the premium page and then write here to let us know not to auto renew your subscription.

Thanks,
Dan!

So, I sent the following reply at 11:51 PM on the very day:

Hi Dan,

Thank you for your quick reply.

I subscribed from tan****@gmail.com about 4 months ago.
I have requested many times to unsubscribe by sending emails from tan****@gmail.com.
You neither unsubscribed me nor cared to reply my emails from tan****@gmail.com
Moreover, you have been charging my file on card for the last two months too even though I have clearly mentioned that I did not want to use your services just after the first day of purchase.

Why are you not unsubscribing me and keep charging my card?

Please check and let me know your feedback.

As expected, the arrogant criminal and scammer avoided any further communication.

On 18 October 2021, I noticed something horrible. To my utter surprise, I found that they were charging my card every month and charged my debit card for three consecutive months, let alone unsubscribing and removing my card from their record even after my several requests to unsubscribe.

First, they charged me on 18 July 2021.

Second, they charged me on 18 August 2021.

Third, they charged me on 18 September 2021.

I decided to contact Boston Police department. On 18 October 2021, I attached all screenshots and sent the following email to 311 @ boston.gov, bpf @ bostonpolicefoundation.org, crime.stoppers @ pd.boston.gov with this subject: Crime report

Dear,

I subscribed to https://www.alphavantage.co
LinkedIn profile: https://www.linkedin.com/company/alpha-vantage-inc/about/

After subscribing to their service, I got access and found that I did not need their service.
I informed them within 24 hours and requested a refund.

They did not issue a refund.
They do not reply to my request to unsubscribe.
They are charging my card every month.

I have requested them to stop but they are doing it every month.
They did not keep any option so that I can unsubscribe myself from their websites.

These scammers are taking money from my debit card every month and avoiding any communication.

Please help me to stop them and get my money back.

Within 24 hours, I received an email from mayor @ boston.gov with CC to 311 @ boston.gov, bpf @ bostonpolicefoundation.org, crime.stoppers @ pd.boston.gov

Dear Tanzil,

Thank you for bringing this to our attention. We recommend that you contact the Attorney General’s Office of Consumer Complaints. They can be reached at 617-787-8400.

Sincerely,

Mayor’s Correspondence Staff

On the same day, I posted two tweets from my Twitter acccount:

On 19 October 2021, I forward the reply from the Mayor’s office to: support @ alphavantage.co and customer_success @ alphavantage.co

Response from the Boston Police.

The scammers did not reply to this message. Maybe they were a bit surprised and did not expect that I would go this far.

On 19 October 2021, I noticed the refunds of July 2021, August 2021 and September 2021 appeared.

Surprisingly, I noticed they charged me again on 18 October 2021.

I sent an email to their customer support and they said they would refund it.

On 19 October 2021, They sent an email that said:

Could you please try not to cc Alpha Chain as they are not the same company? Also, could you please remove the social media postings?

In this horrible experience, although I got back my $400 USD, unfortunately I lost about $100 for International Roaming phone calls and another $100 for accounting fees for these unwanted transactions. What else? Please add all the pain, frustration, hassle and insult.

Soon I shall contact the Attorney General’s office.

Beware of these scammers!

Jul 30, 2019 - Uncategorized    No Comments

Hostgator.com is a SHITHOLE company. Don’t use it

Being a customer of Hostgator.com is a horrible experience.

If you are planning to buy a hosting service and searching for some reviews, you will find all the search results full of affiliate links. These shameless writers do not even care about you. Most of them even did not use all of these services. They are just marketing highly paying hosting companies for high bonus amounts. These bloggers are all liars.

If you search for a good hosting company, you will find mostly fake blog posts in Google search results. In these search results, you will oftentimes find a company named as “Hostgator.com”. Unfortunately, I am a customer of this shithole company full of liars.

I have had very painful experiences several times and I am currently going through very painful experience because of these liars. So, I am writing this if these helps some people who wants real original reviews about hostgator.com.

So, what happened?

Here is a screenshot of one of my three sites that are currently down.

I bought a package of SSL certificate that offers SSL certificates for three domains. These domains were suppose to expire on 25 July UTC. So, as a matter of caution, I contacted the support team of Hostgator.com several times to know if there will be any problem. They always assured me that the SSL certificates will automatically be renewed. So, there will be no problem.

Then… All my three sites went down on 25 July UTC. Can you imagine how careless, shameless and dumb these liars are?

After this I contacted their customer service several times every day. But they always lied and never fixed my sites.

Now it has been seven days, my sites are still down and they don’t give a shit. I have contacted their chat support every single day few times daily with a request to fix my issue. But they always lie. They say, “we have escalated your issue and your sites will be fixed shortly”. The same lie every single day. They are shameless pathetic professional liars.

Their common lies:

Do not believe when they say any of these lies.

  • “Oh. We are very sorry that you are having this inconvenience.”
  • “We have escalated your issue.”
  • “Our admins are working on your issue.”
  • “Your issue will be fixed by our admins shortly.”
  • “We need at least 24 hours to fix a problem.”
    • After 24 hours: “We need 24-72 hours to fix a problem.”
    • After 72 hours: “We cannot promise a specific time when your problem will be fixed.”

They will always lie to you. Don’t believe them at all.

Besides being liars, their admins and customer support agents are dumb idiots. Once an admin left my site broken and sent me an email “your site is fix now. It is now up and running”. Oh, really?

Another funny thing is – when you ask for help in their chat support, oftentimes they fail to help you but at the end of the chat, they as “Is there anything else that I can help?” Hahaha. They failed to help and now ask if they can help more.

So, beware of Hostgator.com!

Is this the first very painful experience?

No. I have gone through several very painful experiences. When there is a problem, they just always promise to fix shortly but they don’t. They are very arrogant. It does not matter how many times you request them. They will not care. Your business does not matter to them. They will always take payments in advance. So, your websites and business are only your problem.

They do not have enough staff

To make more and more money, they do not hire enough staff. They have hired some low quality, low skilled people that oftentimes give dumb answers. They sometimes do more harms to your site even though they are suppose to fix it. If you are angry after such an event, they are so shameless that they will just ignore whatever you say.

Low quality very slow servers

Even their best servers cannot load a page before one second. Server response time is long and painful. Because of this, customers sites appear behind other websites (hosted in good companies) in search results of Google and other similar websites.

They not only sell third-class services but also third-class servers.

Jan 28, 2011 - PHP    16 Comments

PHP: Convert number & currency to text in asian i.e. Bangladeshi, Indian format


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